2013

The impact of service quality on operational performance improvement: The case of IT/IS Departments in the public sector

Mohammed Kafaji, Journal Article, , The impact of service quality on operational performance improvement: The case of IT/IS Departments in the public sector. (2013). Journal of Service Management.

2013

{Volker Nienhaus: Method and substances of Islamic economics: Moving where?}

Necati Aydin, Journal Article, , {Volker Nienhaus: Method and substances of Islamic economics: Moving where?}. (2013). Journal of King Abdulaziz University, Islamic Economics. https://doi.org/10.4197/Islec.26-1.12

2013

Shedding light on retail environments

Ashley Laurence Carreras, Journal Article, , Shedding light on retail environments. (2013). Proceedings of the 2013 Conference on Eye Tracking South Africa, 2-7, 2013.

2013

The role of leadership processes and societal culture in knowledge management’, paper presented at the African International Business and Management (AIBUMA) Conference, Nairobi, Kenya, July 12 -13 2013.

Michael K. Muchiri, Conference Paper, , Muchiri, M. (2013). The role of leadership processes and societal culture in knowledge management’, paper presented at the African International Business and Management (AIBUMA) Conference, Nairobi, Kenya, July 12 -13 2013. African International Business and Management (AIBUMA) Conference, Nairobi, Kenya. Presented at the. (Original work published 2013)

2012

Leading conflict across multiple levels and cultures: A research agenda’. Paper presented during the 25th Annual Conference of the International Association for Conflict Management, July 11-14, 2012, Stellenbosch, South Africa.

Michael K. Muchiri, Conference Paper, , Muchiri, M., Ayoko, O., & Ayoko, O. (2012). Leading conflict across multiple levels and cultures: A research agenda’. Paper presented during the 25th Annual Conference of the International Association for Conflict Management, July 11-14, 2012, Stellenbosch, South Africa. Annual Conference of the International Association for Conflict Management, Stellenbosch, South Africa. Presented at the. (Original work published 2012)

2012

Linking transformational leadership and authentic followership to commitment, citizenship behaviours and follower performance’. Paper presented during the African International Business and Management (AIBUMA) Conference, Nairobi, Kenya, July 12 -13 2012

Michael K. Muchiri, Conference Paper, , Muchiri, M. (2012). Linking transformational leadership and authentic followership to commitment, citizenship behaviours and follower performance’. Paper presented during the African International Business and Management (AIBUMA) Conference, Nairobi, Kenya, July 12 -13 2012. African International Business and Management (AIBUMA) Conference, Nairobi, Kenya. Presented at the. (Original work published 2012)

2012

The critical factors impacting on the global medical tourism service supply chain management

Mario Ferrer, Journal Article, , The critical factors impacting on the global medical tourism service supply chain management. (2012). CQUniversity, 2012.

2012

The factors impacting on the management of global medical tourism service supply chain

Mario Ferrer, Journal Article, , The factors impacting on the management of global medical tourism service supply chain. (2012). GSTF Journal on Business Review (GBR) 2 (2), 2012, 2.

2012

The Interrelatedness of Innovation Competences, Operational Effectiveness and Organizational Processes

Mario Ferrer, Journal Article, , The Interrelatedness of Innovation Competences, Operational Effectiveness and Organizational Processes. (2012). Review of Management Innovation & Creativity, 5, 35-49.

2012

INNOVATION IN THE PRODUCTION OF DATES: A CLASSROOM ACTION LEARNING PROJECT

Mario Ferrer, Journal Article, , INNOVATION IN THE PRODUCTION OF DATES: A CLASSROOM ACTION LEARNING PROJECT. (2012). EDULEARN12 Proceedings, 7584-7594, 2012.